PRIVACY NOTICE
Lastupdated June 12, 2024
This privacy notice for Partners and Grapes ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services("Services"), such as when you:
• Visit our websiteat https://www.partnersandgrapes.com, or any website of ours that links to thisprivacy notice
• Download and use our mobile application (Partners and Grapes mobile), or any other application of ours that links to this privacynoticeEngage with us in other related ways, including any sales, marketing, or events
SUMMARY OF KEY POINTS
Thissummary provides key points from our privacy notice, but you can find out moredetails about any of these topics by clickingthe link following each key point or by using our table of contents below to find the section you are lookingfor.
What personal information do we process?When you visit, use, or navigateour Services, we may processpersonal information dependingon how you interact with us and the Services,the choices you make, and the productsand features you use. Learn more about personal information you disclose to us.
Do we processany sensitive personalinformation? We may process sensitive personalinformation when necessarywith your consentor as otherwise permitted by applicable law. Learn more about sensitive information we process.
Do we collectany information from third parties?We do not collectany information from third parties.
How do we processyour information? We process your information to provide, improve,and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also processyour information for other purposes with your consent.We process your information only when we have a valid legalreason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specificthird parties. Learn more about whenand with whom we share your personalinformation.
How do we keep your information safe? Wehave organizational and technical processesand procedures in place to protect your personal information. However, no electronic transmission over the internet or information storagetechnology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or otherunauthorized third parties will not be able to defeat our security andimproperly collect, access, steal, ormodify your information. Learn more about how we keep your information safe.
What are your rights?Depending on where you are locatedgeographically, the applicable privacy law may mean you have certainrights regarding your personal information. Learn more about your privacyrights.
How do you exercise your rights?The easiestway to exercise your rights is by submitting a datasubject access request, or by contacting us. We will consider and act upon any requestin accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Reviewthe privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATIONDO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOURPRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFICPRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOUCONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATAWE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personalinformation you discloseto us
InShort: We collectpersonal information that you provide to us.
We collect personalinformation that you voluntarily provideto us when you expressan interest in obtaining information about us or our productsand Services, when you participate in activities on the Services,or otherwise when you contactus.
Personal Information Providedby You. The personalinformation that we collect dependson the context of your interactions with us and the Services,the choices you make, and the productsand features you use.The personal information we collectmay include the following:
• Names
• Email addresses
• Phone numbers
Sensitive Information.When necessary, with your consentor as otherwise permitted by applicable law, we processthe following categories of sensitive information:
• Financial data
Application Data. Ifyou use our application(s), we also may collect the following information if you choose to provideus with access or permission:
• Geolocation Information. We may request access or permissionto track location-based information from your mobile device,either continuously or while you are using our mobile application(s), to provide certainlocation-based services. If you wish to change our access or permissions, you may do so in yourdevice's settings.
This information is primarily needed to maintainthe security and operation of our application(s), for troubleshooting, and for our internal analyticsand reporting purposes.
All personal information that you provideto us must be true, complete, and accurate, and you must notify us of any changes to such personalinformation.
Information automatically collected
In Short: Some information — such as your InternetProtocol (IP) address and/or browserand device characteristics — is collectedautomatically when you visit our Services.
Weautomatically collect certaininformation when you visit, use, or navigatethe Services. This information does not reveal your specificidentity (like your name or contact information) but may include device and usage information, such as your IPaddress, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location,information about how and when you use our Services,and other technicalinformation. This information is primarily needed to maintainthe security and operation of our Services,and for our internal analyticsand reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
• Log and Usage Data. Logand usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may includeyour IP address, device information, browsertype, and settingsand information about your activityin the Services (such as the date/timestamps associated with your usage, pages and files viewed,searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crashdumps"), and hardware settings).
• LocationData. Wecollect location data such as information about your device'slocation, which can be either precise or imprecise. How much information we collect dependson the type and settingsof the device you use to access the Services.For example, we may use GPS and other technologies to collect geolocation data that tells us your current location(based on your IP address). You can opt out of allowing us to collect thisinformation either by refusing access to the information or by disabling yourLocation setting on your device. However, if you choose to opt out, you may notbe able to use certain aspects ofthe Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
InShort: We processyour information to provide, improve,and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also processyour information for other purposeswith your consent.
We process your personalinformation for a variety of reasons, dependingon how you interact with our Services,including:
• To respond to user inquiries/offer supportto users. We may process your information to respond to your inquiriesand solve any potential issues youmight have with the requestedservice.
• To fulfilland manage your orders. We may process your information to fulfill and manage your orders, payments,returns, and exchangesmade through the Services.
• To send you marketingand promotional communications. Wemay process the personal information you send to us for ourmarketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails atany time. For moreinformation, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONALINFORMATION?
In Short: We may share information in specific situationsdescribed in this section and/or with the following third parties.
We may need to share your personal information in the followingsituations:
• BusinessTransfers. Wemay share or transfer your information inconnection with, or duringnegotiations of, any merger, sale of company assets,financing, or acquisition of allor aportion of our business to another company.
• When we use Google Maps Platform APIs. We may share your information with certain Google Maps PlatformAPIs (e.g., Google Maps API, Places API). We obtain and store onyour device ("cache") your location. You may revokeyour consent anytime by contacting us at the contactdetails provided at theend of this document.
4. DO WE USE COOKIES AND OTHER TRACKINGTECHNOLOGIES?
In Short: We may use cookiesand other trackingtechnologies to collectand store your information.
Wemay use cookies and similartracking technologies (like web beaconsand pixels) to gather information when you interactwith our Services.Some online trackingtechnologies help us maintain the security of our Services,prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
Wealso permit third parties and service providersto use online tracking technologies on our Servicesfor analytics and advertising, includingto help manage and displayadvertisements, to tailor advertisements to your interests, or to send abandoned shoppingcart reminders (depending on your communication preferences). The third parties and service providersuse their technology to provide advertising about products and servicestailored to your interests which may appear either on our Services or on otherwebsites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targetedadvertising, as definedunder the applicable laws) under applicable US state laws, you can opt out of these online trackingtechnologies by submitting a request as describedbelow under section"DO UNITEDSTATES RESIDENTS HAVE SPECIFIC PRIVACYRIGHTS?"
Specific information about how we use such technologies and how you can refuse certain cookiesis set out in our Cookie Notice.
Google Analytics
We may share your informationwith Google Analytics to track and analyze the use of the Services.The Google Analytics Advertising Features that wemay use include: Google Display Network Impressions Reporting. To optout of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings andAd Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ andhttp://www.networkadvertising.org/mobile-choice. For more information on the privacypractices of Google, pleasevisit the Google Privacy & Terms page.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
InShort: We keep yourinformation for as longas necessary to fulfill the purposesoutlined in this privacy notice unless otherwise required by law.
We will only keep your personalinformation for as longas it is necessary for the purposesset out in this privacy notice,unless a longer retention period isrequired or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoinglegitimate business need to processyour personal information, we will either delete or anonymize such information, or, if this is not possible (for example, becauseyour personal information has been stored in backup archives), then we will securely store your personalinformation and isolate it from any further processinguntil deletion is possible
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personalinformation through a system of organizational and technical securitymeasures.
Wehave implemented appropriate and reasonable technicaland organizational securitymeasures designed to protect the security of any personalinformation we process.However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internetor information storagetechnology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect,access, steal, or modify your information. Althoughwe will do our best to protectyour personal information, transmission of personal information to and from our Services is at your own risk. You should only access theServices within a secureenvironment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We donot knowingly collect data from or market to children under 18 years ofage.
We do not knowingly collect, solicit data from, or marketto children under 18years of age, nor do we knowingly sell suchpersonal information. By usingthe Services, you represent that you are at least18 or that you are the parent or guardian of such a minorand consent to such minor dependent’s use of the Services. If we learn thatpersonal information from users less than18 years of agehas been collected, we will deactivate the account and takereasonable measures to promptly delete such data from our records.If you become aware of any data we may have collected from children under age 18, please contact us at maryanna@partnersandgrapes.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
InShort: You may review, change, or terminate your accountat any time, depending on yourcountry, province, or state of residence.
Withdrawing your consent: If we are relyingon your consent to process your personal information, which may beexpress and/or implied consentdepending on the applicable law, you have the rightto withdraw your consentat any time. You can withdraw your consentat any time by contacting us by using the contact details provided in the section"HOW CAN YOUCONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect thelawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in relianceon lawful processing groundsother than consent.
Opting outof marketing and promotional communications: Youcan unsubscribe from our marketing and promotionalcommunications at any time by clicking on the unsubscribe link in the emails that we send,or by contacting us using the details providedin the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However,we may still communicate with you— for example, to send you service-related messagesthat are necessary for theadministration and use of your account, to respond to servicerequests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are setto accept cookies by default.If you prefer, you can usuallychoose to set your browserto remove cookies and to reject cookies. If youchoose to remove cookies or reject cookies,this could affect certainfeatures or servicesof our Services
If you have questions or comments about your privacy rights, you may email us at contact@partnersandgrapes.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systemsand mobile applications include a Do-Not-Track ("DNT") feature or setting you can activateto signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standardfor recognizing and implementing DNT signals has been finalized. Assuch, we do not currently respond to DNT browser signals or any other mechanismthat automatically communicates your choice not to be tracked online. If astandard for online tracking is adopted that we must follow in the future, wewill inform you about thatpractice in a revised version of this privacy notice.
California law requires us to let you know how we respondto web browser DNT signals. Becausethere currently is not an industryor legal standardfor recognizing or honoringDNT signals, we do not respondto them at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACYRIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida,Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee,Texas, Utah, or Virginia, you may have the right to request access to andreceive details about the personal information we maintain about you and how we have processed it,correct inaccuracies, get a copy of, or delete your personal information. Youmay also have the right to withdraw your consent to our processing of yourpersonal information. These rights may be limited in some circumstances byapplicable law. More information is provided below.
Categories of PersonalInformation We Collect
We have collectedthe following categories of personal information in the past twelve (12) months:
We only collect sensitivepersonal information, as defined by applicable privacy laws or the purposesallowed by law or with your consent. Sensitive personal information may beused, or disclosed to a service provider or contractor, for additional,specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information.We do not collect or processsensitive personal information forthe purpose of inferringcharacteristics about you.
We may also collect other personal information outside of these categories throughinstances where you interactwith us in person, online,or by phone or mail in the context of:
• Receiving help through our customer support channels;
• Participation in customer surveys or contests;andFacilitation in the deliveryof our Services and to respond to your inquiries.
• We will use and retain the collectedpersonal information as neededto provide the Services or for:
• Category L - 6 months
Sources of Personal Information
Learn more about the sources of personalinformation we collect in "WHAT INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn about how we use your personal information in the section,"HOW DO WE PROCESSYOUR INFORMATION?"
Will your information be shared with anyone else?
We may discloseyour personal information with our serviceproviders pursuant to a writtencontract between us and each service provider.Learn more about how we disclose personalinformation to in the section,"WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personalinformation for our own businesspurposes, such as for undertaking internal research for technological development and demonstration.This is not considered to be "selling" of your personalinformation.
We have not disclosed, sold, or shared any personalinformation to third parties for a businessor commercial purposein the preceding twelve (12) months. We will not sell or share personalinformation in the future belongingto website visitors,users, and other consumers.
Your Rights
You have rights under certainUS state data protection laws. However, these rightsare not absolute, and in certain cases, wemay decline your request as permitted by law. These rights include:
• Right to know whether or not we are processing your personal data
• Right to access your personaldata
• Right to correct inaccuracies in your personal data
• Right to request the deletionof your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Rightto opt out of the processing of your personaldata if it is used fortargeted advertising (or sharing as defined under California’s privacylaw), the sale ofpersonal data, or profiling in furtherance of decisions that produce legal or similarly significant effects("profiling")
Depending upon the state where you live, youmay also have the following rights:
• Right to obtain a list of the categories of third parties to which we have disclosed personaldata (as permitted by applicable law, includingCalifornia's and Delaware's privacy law)
• Right to obtain a list ofspecific third parties to which wehave disclosed personaldata (as permitted by applicable law, including Oregon’s privacy law)
• Right to limit use and disclosure of sensitive personaldata (as permitted by applicable law, including California’s privacy law)
• Right to opt out of the collection of sensitivedata and personal data collectedthrough the operationof a voice or facial recognition feature (as permitted by applicable law, includingFlorida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contactus by submitting a datasubject access request, by emailingus at contact@partnersandgrapes.com,by visiting https://www.partnersandgrapes.com/contact, or by referringto the contact details at the bottom of this document
Under certain US state data protection laws, you can designate an authorized agent to make a requeston your behalf. We may deny a requestfrom an authorized agent that does not submit proof that they havebeen validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request,we will need to verify your identity to determine you are the sameperson about whom we have theinformation in our system. We willonly use personal information provided in your request to verify your identity or authority to makethe request. However, if we cannotverify your identity from theinformation already maintained by us,we may request that you provideadditional information for the purposes ofverifying your identity and for securityor fraud-prevention purposes.
If you submit the requestthrough an authorized agent, we may need to collect additional information to verify your identitybefore processing your request and the agent will need to providea written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decisionby emailing us at contact@partnersandgrapes.com. We willinform you in writing of any action taken or not taken in responseto the appeal, including a written explanation of the reasonsfor the decisions. If yourappeal is denied, you may submit a complaint to your state attorneygeneral.
California "Shine The Light" Law
California Civil Code Section1798.83, also known as the "Shine The Light" law, permits our userswho are California residentsto request and obtain from us, oncea year and free of charge,information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third partieswith which we sharedpersonal information in the immediately preceding calendaryear. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contactdetails provided in the section"HOW CAN YOUCONTACT US ABOUT THIS NOTICE?"
11. DO WE MAKE UPDATES TO THIS NOTICE?
InShort: Yes, we willupdate this notice as necessaryto stay compliant with relevant laws.
We may update this privacynotice from time to time.The updated version will be indicatedby an updated "Revised" date at the top of this privacy notice. If we make materialchanges to this privacynotice, we may notify you either by prominently posting anotice of such changesor by directly sending you a notification. We encourage you toreview this privacy noticefrequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at maryanna@partnersandgrapes.com or contact us by post at:
Partners and Grapes
8017 Clems Branch Rd, Fort Mill, SC29707, USA
Fort Mill, SC 29707United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collectfrom you, details about howwe have processed it, correct inaccuracies, or delete your personal information. You mayalso have the right to withdrawyour consent to our processing of yourpersonal information. These rights may be limited in some circumstances by applicable law. To request to review, update,or delete your personal information,please fill out and submit a data subject access request.